Implementation

DMSE’s implementation support services provide you with comprehensive planning, co-ordination, installation, commissioning and deployment of all aspects of system infrastructure software solution’s projects. Our services include project management, design, deployment and UAT sign off and will be done by experienced, well equipped and certified engineers.

DMSE provides the Implementation support servers to our customers for the following technologies / products

Technology Products
Cloud computing VMware and Microsoft cloud integration
Server Virtualization VMware Vsphere, Microsoft Hyper-V
Client Virtualization Citrix XenDesktop, Microsoft Remote Desktop (RDP)
Application Virtualization Citrix XenApp, Microsoft MDOP
Messaging and Collaboration Microsoft Exchange Server and Lync
Managing and Monitoring Microsoft System Center products such as SVVM, SCOM, SCCM and Orchestration
Security Symantec End Point Protection and Bright Mail Gateway and Microsoft Threat Management Gateway.
Availability Symantec BackupExec and System Recovery, Microsoft DPM
Disaster Recovery VMware SRM and Symantec Products



Our Approaches on deployment services

  • Conducting information gathering sessions / meetings with customer prior to implementation
  • Planning, designing and presenting
  • Pilot and production rollouts
  • User Accepting Testing and handing over of project


Value Additions

  • Large scale projects will be handled through a dedicated project manager and he will be responsible for co-ordinating all the parties including principals, managing resources and persons, documentations etc.
  • Providing on-the-job training for implementation and administration of the products / solutions
  • One (1) month problem escalation period after handing over the project

CONTACT DETAILS

Nirukshitha Gamage
Nirukshitha.Gamage@dmselectronics.com

Service Centre Business Hours

Monday to Friday - 9:00 am to 5:30 pm
Saturday - 9:00 am to 1:00 pm
*Service Centre will be closed on Sundays,
Mercantile Holidays & Poya Days